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System Analysis and Tuning Guide. This appendix contains the GNU Free Documentation License version 1. Franklin. St, Fifth Floor, Boston, MA 0.

• How do I make configuration changes to my Citrix Nfuse Classic 1.7 Website? Where did the nfuse.conf file go? Nfuse Classic 1.7 now has a web GUI interface that you.
• Windows 7 RC does not ship with ActiveSync or Windows Mibile Device Center (WMDC). If you require ActiveSync & WMDC functionality on your Windows 7 computer, this.

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Try the below free utility written by Mark Lee Of Wizbang called Superkil. Click here to Download Superkil. Unzip the file and put in your path.

At a command line you type: Superkil PIDWhere PID is the process ID number of the process you want to kill. Citrix Knowledge base article CTX2.

This document covers troubleshooting techniques for Meta. Frame XP. It includes sections about troubleshooting IMA, collecting Citrix technical support information, frequently encountered obstacles, and known issues. The solutions presented in this section can help resolve most production IMA issues. IMA Service Fails to Start. The following guidelines and hints can be useful when the IMA Service fails to start successfully: If the Service Control Manager reports that the IMA Service could not be started, but the service eventually starts, ignore this message. The Service Control Manager has a timeout of six minutes. The IMA Service can take longer than six minutes to start because the load on the database exceeds the capabilities of the database hardware or the network has high latency.

The value displayed is the name of the subsystem that failed to load. See the document .

ODBC Connection Fails If using direct mode connections to the data store, ODBC connectivity is required for proper operation of the IMA Service. If ODBC issues are suspected, try the following: Verify that the Microsoft SQL server or Oracle server is online. Attempt to connect to the database using this DSN file with an Oracle ODBC test or the ODBC test in the Microsoft ODBC SQL server driver. The user name and password can be changed using the dsmaint config command. For more information, see the Meta.

Frame XP Administrator. For more information, see . How To Install Vnc Server In Aix En. Failed to Initialize Permanent Storage During Installation This error usually indicates that the IMA Service is unable to create objects in the data store.

Before attempting these steps, verify ODBC connectivity to the database; see . For Microsoft SQL server, the permission is db. For Oracle, the permission is resource.

IMA Service Logging For advanced troubleshooting of the IMA Service, logging can be enabled at the server level. The following steps enable logging for either debug output (viewed using a debug hook utility like DBGVIEW from Sys. Internals) or a text file. To enable server logging of IMA events 1. Modify the following registry values as desired: HKEY.

Tracing for all subsystems is on by default, but the specific types of messages for the subsystems are off. To enable tracing for a subsystem, both the default value (specified as the first value in the key) and the message value must have a value of 1. The default value must be 1 and must never be changed.

Other values within each key correspond to types of messages to log and are set to 0 by default. To enable tracing for those items, set their value to 1. For more information about the keys and subsystems that can be traced, see the document titled . After a failed installation, compare the list of servers in the Citrix Management Console to the list of servers returned by queryhr.

Use the command queryhr - d host. ID to remove any servers listed in the queryhr results that are not listed in the Citrix Management Console. Do not use the . This switch removes the server from the farm. The server must be reinstalled into the farm to regain functionality. Recovering an Unresponsive Server.

If a member server is no longer responding to IMA requests and the IMA Service cannot be started, the server is considered to be unresponsive. The chfarm command cannot be used with an unresponsive server because the command requires connectivity to the data store. The original state of the server cannot be recovered after performing the next procedure.

Before using this technique, first attempt all other solutions presented in . Uninstall Meta. Frame XP on the unresponsive server.

For more information, see . Remove the unresponsive server from the farm using Citrix Management Console. Reinstall Meta. Frame XP on the unresponsive server and rejoin the farm during installation. Collecting Citrix Technical Support Information This section discusses methods for collecting information that Citrix Technical Support can use for debugging purposes. Before contacting Citrix Technical Support, try the solutions in . These two logs can be used by Citrix Technical Support personnel to troubleshoot installation and uninstallation problems. The following two command line switches control log creation for both the Meta.

Frame XP installation (setup) and uninstallation (rmvica) processes: /trace: Turns on installation tracing. Both IMA logs are stored in the %System. Root% folder. The installation log is named imains. If this occurs, use the timestamp to identify the correct log. The installation log file is Icatrace.

Rmvicatrace. log. Previous versions of these logs are overwritten each time an installation or uninstallation is attempted. Many log entries are expected . The command must be executed from the Citrix Management Console installation directory, which, by default, is %Program. Files%\Citrix\Administration. This behavior can be invoked by including the - debug. File: logfilename switch as shown below.

If the Citrix Management Console hangs or fails, press Ctrl + Break in the command window to view the stack trace. You can copy the stack trace and paste it into a text file. Citrix Technical Support personnel need both the stack trace and the Output. The procedure to enable ODBC tracing depends on the database server software being used. Launch the ODBC Data Source Administrator. Select the Tracing tab. Enter a path for the log file in the Log File Path box.

Click Start Tracing Now to begin tracing. Click Stop Tracing Now to end tracing. Launch the Net. 8 Assistant.

Select Net. 8 Configuration > Local > Profile. Select General from the drop- down box on the right- pane. Use the Tracing and Logging tabs to configure ODBC tracing as needed. Right- click the published application in Citrix Management Console and choose Properties. On the Program Neighborhood Settings tab, type the folder name in the Program Neighborhood Folder box. No other Meta. Frame XP components are installed. This procedure updates the data store with new application data.

Now the application can be restored to the original settings. Remove the following key: HKEY. Meta. Frame XP server registry keys must be removed for all published applications on all Meta. Frame 1. 8 servers. Servers do not Take Product License Counts. If a Meta. Frame XP server is not taking a license count, try the following. Using the Citrix Management Console, select the server and choose Actions > Server > Set Meta.

Frame Product Code. Verify that the correct product code is set for the server. IMPORTANT: If you do not enter a license serial number during Meta. Frame XP installation, you must set the product code on each server using the Citrix Management Console. Meta. Frame XP on TSE does not support this feature. The amount of RAM needed for data collector operations can be estimated by using the following formula. Bytes = (1. 10. 00+(1.

Con)+(6. 00*Discon)+(3. Apps))*(Srvs- 1) Where: Con = Average number of connected sessions per server. Discon = Average number of disconnected sessions per server. Apps = Number of published applications in the farm.

Srvs = Number of servers in the farm, not the zone Citrix KB Article CTX6. This document covers maintenance issues that might be encountered while administering a Meta. Frame XP server farm. Access Databases. While there is no built- in backup scheduler with Access, Meta.

Frame XP includes the dsmaint backup command for backing up the Access data store. Citrix recommends that this command be executed daily using a scheduler script.

Do not use Dsmaint backup to back up Microsoft SQL Server or Oracle databases. To move or restore an Access data store.

Use this procedure to install a backup of the data store or move an original data store to a new host server in the event of a hardware failure or upgrade: 1. Copy the backup database or the original database to the server that is to become the new host server. On the new host server, create a new . On all servers in the farm, execute dsmaint failover to point to the new host server.

NOTE: The IMA service must be running on these servers for the command to execute properly. You must do this before executing dsmaint config on the new host server as specified in the next step; otherwise the other servers in the farm will not be able to write to the database. On the new host server, execute dsmaint config to point the IMA service to the newly created DSN file from Step 2. If no security was set on the Access database, use the default user account and password information (citrix/citrix).

Change the original host server to its new role as an indirect server (it will now access the data store indirectly through the new host server) by running the Registry Editor (Regedt. Imaaccess. dll to Imaodbc. HKEY. Stop and restart the IMA service on all farm servers.

When the IMA service on the new host server is running, stop and restart the IMA service on all of the other servers in the farm. IMPORTANT: Restarting the IMA service instead of rebooting might cause the SNMP service to Dr. Watson if SNMP is enabled. This error is benign.

Microsoft SQL Server and Oracle Databases. When using a Microsoft SQL Server or Oracle data store, consult the database documentation for scheduling automated backups of the data store. In most cases, daily backup is sufficient to prevent loss of farm data. In a situation where a backup must be restored to a new database server, each farm server requires a new DSN file and updated registry information for the new database. TIP: The following procedure can also be used to change DSN files whenever the IMA service connection information changes.

To restore a backup database For the best performance, execute this procedure on the data collectors after all other servers are reconfigured. Restore the database.